Outages Galore: Avoiding Business Damage due to Web Downtime and Inaccessible Apps

How well will your enterprise operate with your website, applications, and internal systems down and inaccessible? 

Will your customers shrug off the downtime?   

Will your employees seamlessly carry on with internal systems being unavailable, pivoting to other productive work during an outage? 

Many companies that have Amazon Web Services and other public cloud providers as a single point of failure have found that this is not the case. 

We’re coming off a year where it was difficult to dodge outages.   A single AWS outage took down over 1,000 companies directly, and many more downstream.  Each outage does damage to your company’s image and reputation. It is impossible to calculate the goodwill vanished, the customers who began to look elsewhere, the sales that weren’t consummated, and the lost productivity of employees who lost a few hours, a day, or even more.  It is not a problem that is unique to the US, cloud outages take down businesses around the globe. 

Reviews of some of the debilitating cloud outages in recent months can be found here, here, and here.   Details of the causes can be reviewed here. 

Disaster recovery strategies that enable companies to seamlessly failover to IT infrastructure deployed in a colocation data center during an outage, whether caused by a cloud provider or your production data center, can be a solution.   Whether utility failure, cloud service provider outage, ransomware, DNS error, or any other cause, a well-thought-out DR plan can mitigate the financial, operational, and reputational risk of downtime. 

Our white paper Maintaining High Availability: 9 Critical Steps to Take for Disaster Recovery Success is a good place to start and can be accessed by clicking here.   If you’d prefer to have a discussion on these issues please contact us at strategy@directLTx.com.